About Northland Heights

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Our Community

Caring is Our Privilege

Caring is Our Privilege is the essence of our company culture. Our loyal, stable and dedicated team members believe caring for
others is an honor. We are proud of the difference we make in people’s lives.

For several years, our team has helped families throughout Pittsburgh, PA, navigate the assisted living journey by offering compassionate, high-quality care in a close-knit community that feels like home.

Resident Council

Our Resident Council at Northland Heights ensures no voice goes unheard.

Your loved ones have the right to influence their quality of care by sharing their opinions, concerns, and ideas in our resident council meetings.

Explore Life at Northland Heights

From engaging activities and social events to meaningful daily connections, discover what life is like for residents at Northland Heights and see how we create a welcoming community atmosphere every day.

Explore Community Life

Company culture

A Family Business

Northland Heights, LLC, is operated by Hamister Group, LLC, a family business focused on excellent customer service and care for each and every resident. Our management team is more intimately involved in the lives of our residents than other corporate management groups. We strive for open communication and transparency and providing the highest level of customer service, which is accomplished through:

Prioritizing hiring, promoting and keeping exceptional people
Lending hands-on support through regular visits to Northland Heights
Providing expert oversight to train our staff by publishing “Customer Experience Survey” results from resident’s family members (Quarterly)

VALUES

Our Values

Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust are at the core of who we are and what we do each and every day.

Honesty

Honesty is the foundation of trust between our co-workers, customers, and communities we serve.

I will always tell the truth.

Integrity

Integrity is living according to our values.

I will do the right thing, even when no one is watching.

Work Ethic

Work Ethic is our personal commitment to being dependable and hardworking.

I will be a valued contributor to our success.

Accountability

Accountability is taking responsibility for our personal actions.

I am responsible for my actions.

Respect

Respect is behaving in ways that demonstrate our caring and consideration for all.

I will live by the Golden Rule.

Trust

Trust is our reliance on team members.

I will be trustworthy to myself and others.

Personalized Care

Discover Our Care Options

Every resident’s needs are unique. Learn more about the personalized care and support services available at Northland Heights and find the right fit for you or your loved one.

View Care Options

Community